Sales T's & C's / FAQs
‘Tis the season! We’re dropping festive deals throughout December
BUY 1 & GET 1 50% OFF (ON ALL SALE COLLECTION)
Discount automatically applied at checkout
BFCM SALE 2023
Up to 50% Off Sitewide*
Starts: Wednesday, November 22th 2022 10am AEDT
*Up to 50% Off Sale collection
*30% Off All Clothing & Jewellery collection. Discount is automatically applied at checkout
*10% Off New Arrivals collection. Discount already applied
*Sale excludes Coming Soon collection
*Minimum purchase of $75 AUD
Returns are welcome for store credit only during BFCM weekend sale period
SALE T's & C's
Refunds, Exchanges & Cancellations
Refunds - will not be issued for 'change of mind' (please be sure to select your item carefully)
Exchanges - sizing exchanges are accepted (please note - all shipping costs are the responsibility of customer)
Cancellation - Contact us ASAP at firstname.lastname@example.org if you need your order cancelled for any reason (please note - a 5% cancellation fee will be deducted from the amount to be refunded)
How do I redeem sale discounts?
Sale discounts will be automatically applied at checkout, no codes needed!
Will I be eligible for a refund on my order purchased during a sale?
All purchases made throughout the sales period will not be eligible for a refund, all returns will be issued with a store credit for the amount paid.
Will shipping be delayed for orders placed during a sale period?
Our team is working hard to get your orders sent out to you, please allow extra processing time during this period
Can I exchange for another size if it doesn't fit?
Please reach out to us at email@example.com and we will assist you.
Can I buy a Gift Card during a sale?
Yes! You will be able to purchase gift cards as normal, however, will not be offered at a discounted rate
Can I redeem the welcome discount during a sale?
Unfortunately, not. Discounts that are applicable and acceptable for your order they will appear upon checking out
Can I change/edit my order once placed?
Editing order items including changes to shipping addresses or order details may not be possible once an order has been processed.
Although we most likely be unable to make changes, we still strongly suggest to email us ASAP at firstname.lastname@example.org
Please check all details carefully (quantities, size, colour, and item/style) before you place your order.
Definitions / Meanings:
T's & C's - Terms and conditions
FAQs - Frequently asked questions
TBA - To be advised
AEST & AEDT - Australian Eastern Standard/Daylight Time
BFCM - Black Friday Cyber Monday
AUD - Australian Dollar
ASAP - As soon as possible