Sales T's & C's / FAQs
Sale Dates & Times
End Of Season Sale 25% Off Storewide*
*excludes what's new & back in stock collections
Starts: Thursday, May 26th 2022 9am AEDT & Ends: EXTENDED TO Friday, 10th June 2022 11:59pm AEDT
Minimum Purchase Amount
During all sale periods
To redeem the specified sale discount, a minimum purchase of $50.00AUD is required
Refunds, Exchanges & Cancellations
Refunds - will not be issued for 'change of mind' (please be sure to select your item carefully)
Exchanges - sizing exchanges are accepted (please note - all shipping costs are the responsibility of customer)
Cancellation - Contact us ASAP at firstname.lastname@example.org if you need your order cancelled for any reason (please note - a 5% cancellation fee will be deducted from the amount to be refunded)
How do I redeem sale discounts?
Sale discounts will be automatically applied at checkout, no codes needed!
Will I be eligible for a refund on my order purchased during a sale?
All purchases made throughout the sales period will not be eligible for a refund, all returns will be issued with a store credit for the amount paid.
Will shipping be delayed for orders placed during a sale period?
Due to the high volume of orders, we are facing slight delays. Our team is working hard to get your orders sent out to you, please allow extra processing time during this period
Which products are on sale?
End Of Season Sale 25% Off Storewide* - All items excluding products in our What's New & Back In Stock collections
Can I exchange for another size if it doesn't fit?
Please reach out to us over at email@example.com and we will assist you.
Can I buy a Gift Card during a sale?
Yes! You will be able to purchase gift cards as normal, however, will not be offered at a discounted rate.
Can I redeem the welcome discount during a sale?
Unfortunately, not. Only one discount can be applied to the order.
Can I change/edit my order once placed?
Editing order items including changes to shipping addresses or order details may not be possible once an order has been processed.
Although we most likely be unable to make changes, we still strongly suggest to email us ASAP at firstname.lastname@example.org
Please check all details carefully (quantities, size, colour, and item/style) before you place your order.
Definitions / Meanings:
T's & C's - Terms and conditions
FAQs - Frequently asked questions
TBA - To be advised
AEST & AEDT - Australian Eastern Standard/Daylight Time
BFCM - Black Friday Cyber Monday
AUD - Australian Dollar
ASAP - As soon as possible